Service Rates
Rates for carry in out-of-warranty repairs, upgrades and callouts.
PowerMax now requires an upfront diagnostic fee on all out of warranty devices, including iOS, please see service rates below. Contact us with the serial number of your device for warranty eligibility.
Effective 1st July 2018
iOS Service Rates
| Service | Description | Rate |
| iOS Battery Fitting Service | Fitting battery to iPhone SE or higher (In addition to battery cost) | $10 |
| iOS Restore Service | Restore device to latest iOS version | $25 |
| iOS Backup Restore Service | Backup all available data on device, if possible, and copy back to device, computer or flash drive after restore | $55 |
| iOS Data Transfer Service | Backup all available data on device, if possible, and copy back to different device | $55 |
| iOS Diagnosis Service | Diagnostics testing and inspection of device | $55 |
| iOS Device Hardware Service | Fitting supplied parts to iOS device | $66 |
| iOS Data Recovery Service | Attempt to recover data from iOS device, including fitting parts | $150 |
Mac Service Rates
| Service | Description | Rate |
| Mac Minimum Service | Reset password and test working, etc | $77 |
| Mac Diagnosis Service | All computers Out Of Warranty, Hardware diagnosis. Waived if other hardware service is added. | $77 |
| Mac Standard Service - Tier 1 | Install OS, Grease and Oil, Software service | $99 |
| Mac Standard Service - Tier 2 | Extended software service | $120 |
| Mac Fitting Service - Hard Drive No Data | Install Hard drive and OS | $120 |
| Mac Fitting Service - Hard Drive and Data Transfer | Install Hard Drive and OS and migrate user data and applications | $160 |
| Mac Fitting Service - Tier 1 | Install other part, eg. board | $120 |
| Mac Fitting Service - Tier 2 | Install other part, eg. top case or rear housing | $160 |
| Mac Data Recovery Service | In house Data Recovery attempt (no guarantee), additional to fitting service | $150 |
Priority Service Rate
| Service | Description | Rate |
| Priority Service | Available during peak periods of the year and in the case of urgent repairs for an upfront charge. This is in addition to the cost of repair. | $120 |
Technical Report Service Rate
| Service | Description | Rate |
| Tech Report Service | Preparation of technical report for insurance, etc | $77 |
Callout Service Rates
| Service | Description | Rate |
| Callout Service | On site networking or troubleshooting services at customers' premises | $120 |
| Travel Time | Travel time to and from customers' premises in conjunction with Callout Service | $10 per 10 minutes |
One-on-One Service Rates
| Service | Description | Rate |
| One-on-one 30 | Half hour tutorial | $50 |
| One-on-one 60 | Hour tutorial | $88 |
| Travel Time | Travel time to and from customers' premises in conjunction with One-on-one Service | $10 per 10 minutes |