Data Recovery

It’s always important to have a backup of all your data – and Apple makes it easy, using iCloud and Time Machine. However, in spite of our best laid plans, sometimes data recovery is needed. On those occasions, PowerMax is here to assist with recovering data from your damaged or failing drives and devices.

Unfortunately there is no guarantee that data recovery will be successful, as it depends on the nature of the device and the failure that caused the data loss in the first place.

In house data recovery

Our experienced data recovery technicians can often retrieve data from your damaged or failing Mac hard drive, iPhone storage or other device.

Call us or bring in your device for assessment and to discuss cost and turn-around time.

iOS Data RecoveryIn house data recovery attempt – Includes temporary fitting of part(s) to iOS device $199
($149 if unsuccessful)
Mac Data Recovery ServiceIn house Data Recovery attempt – Tier 1 Mac $199
Mac Data Recovery Service 2In house Data Recovery attempt – Tier 2 Mac$499
Mac Data Recovery Service 3In house Data Recovery attempt – Complex Tier 3 Mac$750

Ontrack data recovery

When more complex data recovery is required, we are able to facilitate forensic data recovery through our partner Ontrack. Your drive or device can be sent to Ontrack and their world-class data recovery facility in Brisbane for the best possible chance at recovering your important business data.

If necessary, our technicians will contact you to provide a cost and time estimate for forensic data recovery through Ontrack.

USB, memory card or flash storageOntrack Data Recovery – Recovery Fee (FLASH based/USB/Memory card)$990
Hard drive or solid state storage driveOntrack Data Recovery – Mac Storage Drive (HDD or SSD <4TB) Deposit$1760
iOS DeviceOntrack Data Recovery – iOS Device Deposit (iphone/iPad)$1260
iOS Device – iPhone13 or newer
Ontrack Data Recovery – iOS Device Evalutaion – iPhone 13 or newer – NON-REFUNDABLE$610
Chain of custody Ontrack Data Recovery – Chain of Custody Fee$275
Cancellation feeOntrack Data Recovery – Cancellation Fee$99