Service Rates

Rates for carry in out-of-warranty repairs, upgrades and callouts.

Effective 31st July 2017.

Minimum service fees
Minimum service fee for simple software service eg. iPhone restore $25
iOS device backup and restore data $35
Hardware diagnosis fee (out of warranty)
May be added to any other applicable rates
$66
Preparation of Technican’s Report for insurance claims $66
Priority fee (move to the front of the queue in busy periods)
May be added to any other applicable rates
$120
Software Service ‘Grease and Oil Change’
Run utilities and diagnostics, install updates, etc $99
Desktop upgrades and repairs
Fitting hard drive, etc $120
Call out service
Software and network troubleshooting
Per hour on site $120
Plus travel, per 10 minutes $10
One-on-one sessions (in store)
30 minutes $50
60 minutes $88
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