Service Rates

Rates for carry in out-of-warranty repairs, upgrades and callouts.

Effective 31st July 2017.

Minimum service fees
Minimum service fee for simple software service eg. iPhone restore $25
iOS device backup and restore data $35
Hardware diagnosis fee (out of warranty)
May be added to any other applicable rates
Preparation of Technican’s Report for insurance claims $66
Priority fee (move to the front of the queue in busy periods)
May be added to any other applicable rates
Software Service ‘Grease and Oil Change’
Run utilities and diagnostics, install updates, etc $99
Desktop upgrades and repairs
Fitting hard drive, etc $120
Call out service
Software and network troubleshooting
Per hour on site $120
Plus travel, per 10 minutes $10
One-on-one sessions (in store)
30 minutes $50
60 minutes $88
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