Service Rates

Service Rates

Rates for carry in out-of-warranty repairs, upgrades and callouts.

PowerMax now requires an upfront diagnostic fee on all out of warranty devices, including iOS, please see service rates below. Contact us with the serial number of your device for warranty eligibility.

Effective 1st July 2018

iOS Service Rates

ServiceDescriptionRate
iOS Battery Fitting ServiceFitting battery to iPhone SE or higher (In addition to battery cost of $39)$10
iOS Restore ServiceRestore device to latest iOS version$25
iOS Backup Restore ServiceBackup all available data on device, if possible, and copy back to device, computer or flash drive after restore$55
iOS Data Transfer ServiceBackup all available data on device, if possible, and copy back to different device$55
iOS Diagnosis ServiceDiagnostics testing and inspection of device$55
iOS Device Hardware ServiceFitting supplied parts to iOS device$55
iOS Data Recovery ServiceAttempt to recover data from iOS device, including fitting parts$150

MacOS Service Rates

ServiceDescriptionRate
Mac Minimum ServiceReset password and test working, etc$77
Mac Diagnosis ServiceAll computers Out Of Warranty, Hardware diagnosis. Waived if other hardware service is added.$77
Mac Standard Service - Tier 1Install OS, Grease and Oil, Software service$99
Mac Standard Service - Tier 2Extended software service$120
Mac Fitting Service - Hard Drive No DataInstall Hard drive and OS$120
Mac Fitting Service - Hard Drive and Data TransferInstall Hard Drive and OS and migrate user data and applications$160
Mac Fitting Service - Tier 1Install other part, eg. board$120
Mac Fitting Service - Tier 2Install other part, eg. top case or rear housing$160
Mac Data Recovery ServiceIn house Data Recovery attempt (no guarantee), additional to fitting service$150

Priority Service Rate

ServiceDescriptionRate
Priority ServiceAvailable during peak periods of the year and in the case of urgent repairs for an upfront charge. This is in addition to the cost of repair.$120

Technical Report Service Rate

ServiceDescriptionRate
Tech Report ServicePreparation of technical report for insurance, etc$77

Callout Service Rates

ServiceDescriptionRate
Callout ServiceOn site networking or troubleshooting services at customers' premises$120
Travel TimeTravel time to and from customers' premises in conjunction with Callout Service$10 per 10 minutes

One-on-One Service Rates

ServiceDescriptionRate
One-on-one 30Half hour tutorial$50
One-on-one 60Hour tutorial$88
Travel TimeTravel time to and from customers' premises in conjunction with One-on-one Service$10 per 10 minutes

 

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