Service
for Mac

Mac Service and Support

We offer support, repair and upgrades to all Apple Macintosh computers up to 7 years old.

Apple Authorised Service Provider

PowerMax has a fully equipped workshop for repairing Apple computers. Our experienced Apple Certified Macintosh Technicians can perform warranty repairs on most Apple products.

Privacy policy

All staff and technicians working at PowerMax observe our strict privacy policy, which means you can be confident of your data remaining secure.

Sales Support

Talk with our friendly, knowledgable team about your needs, hopes and wishes for your new technology. Stop into the shop or book a time. Just send us an email. We take delight in helping our customers choose the best products. Take advantage of our specialist knowledge and experience!

To boot, we offer our customers a free tuition or service (for one hour) with every new Mac. You can use this to have a one-on-one Mac OS X introductory lesson, or a data transfer.

Ongoing Support

Got a quick question you think we can help with? Email us and we’ll get back to you as soon as possible. For more involved things you’d like help with, book in for a one on one lesson/support session. $50 for half an hour, $88 for a full hour of assistance with everything from setting up your email to how to get the most from your new iPod or iPhone.

Repairs

Bring us your unwell Mac, in or out of warranty, and we’ll diagnose it for you and prepare you a quote of the repair cost. As well as access to new parts directly from Apple, we also have an extensive collection of recycled parts.

Please Note: Hardware diagnosis may incur a $66 fee for computers out of warranty.

We pride ourselves on our repair quality and also speed of turn around, so that you have your computer back sooner. All repairs, in or out of warranty, are covered by a 90 day (repeat service) warranty.

Maintenance

Ask about our Grease and Oil change service for your Mac, where we:

  • Check the health of your hard drive
  • Apply all available Apple software updates
  • Clean the fans and casing of your Mac

We recommend this service for all Macs once every 12 to 18 months. It costs $99 and it can often be completed the same day.

iPhone, iPad and iPod

We can exchange faulty iPods and iPads that are covered by AppleCare. The warranty can be extended to 2 years by buying the extended warranty anytime in the first year, email us for prices for your model.

Broken screen and still in warranty? To ask us for a quote on a replacement device email us the serial number, or drop it into our store.

Did you know, you can exchange an out of warranty iPod or iPad (in good condition, but no longer working) for the same model device at approximately 70% of the new cost?

We can also restore the software on an iOS device for $25, or do it your self following these instructions.

On-site technician

We have Apple qualified technicians available to come to your home, business or school. Call or email to book some on-site help. The cost is $120 per hour, plus $10 per 10 mins travel time.

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